We strive for perfection each day however we understand that there may me situations out of our control. That's why we offer a 30 day money back guarantee.
If for any reason you are not 100% satisfied with you purchase, contact our customer service team here and we will either make it right or offer a full refund.
Refunds involving any living products must be deemed to be damaged or unhealthy upon within 24 hours of their confirmed delivery arrival.
All returns require a Return Authorization #
Credit refunds usually take 7-10 business days to appear and post to most financial or credit card accounts.
- If you have not received your refund after 10 business days, please contact our billing team at firstname.lastname@example.org
Exchanges (if applicable)
- Defective, damaged or unhealthy products will receive product replacement of equal or greater value. If you need to exchange any item, contact us at email@example.com for instructions.
- If your exchange value is over $75, you may consider using a trackable shipping service or purchasing ship insurance.